Please provide as much detail on the transaction as possible including: If submitting a billing ticket for issues with payments: Please follow our guide here when you submit a ticket for a technical issue. The more information you provide in your first contact with the Support team, the more efficiently a Support agent can help you! Provide as much detail as possible when submitting your ticket. Please categorize your ticket appropriately! We have specialized experts for each ticket category so that you get the best support available as quickly and efficiently as possible! Please consider checking the Warframe forums listed above BEFORE making a new Support request. IMPORTANT: After big updates/patches/hot-fixes it may take longer for a Support member to answer your request, don't be alarmed! The Support staff answers all tickets in chronological order. Things to know/do when submitting a ticket! We use these threads to efficiently collect information on all types of issues in Warframe and get the fixes to the devs or designers responsible quicker. These threads are monitored daily by Warframe moderators, developers, and designers. The preferred method to report a bug is to post your report to the appropriate bug forum located on the Warframe Forums below: Warframe Support is not where you should be going to report a bug in the game. For more information on this topic, please go to the Digital Extremes website and check out the Careers section. Please refrain from contacting Warframe Support if you are looking for Employment Opportunities within Digital Extremes. If you wish to contact customer service to report a technical/billing issue or need any other assistance you can contact the Warframe Support by submitting a Support Ticket.
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